SunQuest Privacy Policy

This document explains our privacy policy and how we handle your personal information if you use SunQuest app.
This mobile application is intended to provide visualizations and predictions for Sun based on your location or a location provided.

The types of personal information we collect and how we use it

SunQuest does not require customer personal data to deliver these products.

  • SunQuest does not have any registration process and no information is provided by the user upon use of the application.
  • We do not keep customer personal data.
  • We do not have a customer mailing list.
  • We do not have any customer payment data.
    Any payments or purchases made through our apps are made between the customer and Apple, and any refund requests must be made to Apple as we don’t have the transaction details.

Information you voluntarily provide us when you contact us for help may include, but is not limited to, email address, device version, operating system version, time zone, locale, and device language setting, if using the “Contact Support” feature.

We may use the information you provided us to provide support requested by you.

Your location in Our Apps

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location as part of the Application’s core functionality. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your device settings or in your mobile phone settings and/or within the mobile application.

If you grant a permission to the app to use the location data, apps collect your location for the purposes of running the app. They may request you to choose a location on a map or use the location services on your device to gain a location.

Locations are only saved on your actual device by the apps for the purpose of providing the functionality of the app and for easy reuse for convenience when the app is next used.

It is not possible for us or you to view the location data stored by our app products but the data can be completely removed from your mobile device simply by deleting the app from your device.

Changes to our Privacy Policy

If we change this privacy policy, we will post the changes on this page.
Privacy Policy Updated 2-June-2022.

Contact

We love to hear your feedback and suggestions! Do not hesitate to contact us and let us know your comments!

Email is generally the preferred way of contacting us. Do not hesitate to contact us if you have any queries, comments and feedback.

If you are contacting us with regards to a problem with the application, please provide the following information, if applicable:

  • Name and version of the application
  • What type of device you are using and what is the iOS or Android version
  • Detailed description of your problem
  • If the problem appears intermittently or every time you use the app
  • If the problem started to appear after some change on your device